Preorder
What is a preorder?
We do our best to plan for demand, but sometimes we underestimate our customers’ love for our products! Sometimes, our most-loved pieces sell out quickly, so we offer preorders to give more customers the opportunity to purchase them in advance before they are produced.
How Preorders Work
When you place a preorder, you are ordering a piece that will be made specifically for you, based on your order. This process helps us reduce waste, avoid overproduction, and create a more mindful shopping experience, while ensuring that you get your hands on our most in-demand pieces.
Preorder Timeline
Our typical preorder production and shipping timeframe is 6-8 weeks, but this may vary depending on demand and production schedules. The estimated shipping window for each preorder item will be listed on its product page. While we do our best to meet estimated timelines, unexpected delays may occur. We know that the wait can be hard, but we appreciate your patience and excitement!
Preorder Payment
Full Payment Required: All preorders must be paid in full at the time of purchase. Your payment secures your item(s) and allows us to begin production.
No Cancellations or Modifications: Because preorder items are made specifically for you, orders cannot be canceled, modified, or exchanged once placed.
Final Sale Policy
When you place a preorder, the item is cut and sewn specifically for you, based on your order. For this reason, once an order is placed, it cannot be canceled, modified, or exchanged.
Shipping Considerations
If you order multiple items in a preorder, they will ship together once all preorder items are ready. If your order includes a preorder item and a ready-to-ship item, the entire order will be held until the preorder item is ready to ship. If you would like to receive ready-to-ship items sooner, we recommend placing a separate order.
Other Product Releases
The production of other items or collections does not impact the timeline of your preorder.
By choosing to preorder, you are supporting thoughtful production and securing your access to our most in-demand pieces!